Returns & Cancellation Policy

Cancellation, Returns & Refund Policy

✅ Order Cancellation:

• To cancel an order, select "Cancel My Order" when you receive the confirmation message on WhatsApp.
• If the order is already shipped, cancellation will not be possible.
• Partial cancellations are not allowed; the entire order will be canceled.
• If canceled while in transit, a refund will be processed once received at our warehouse.

✅ Returns & Exchange:

• 15-day easy returns & exchanges – no questions asked!
• You can return or exchange one or all products in your order if needed, but it can only be done once.
• Multiple return/exchange requests for the same order will not be accepted.
• Items must be in original condition with original tags & packaging at the time of return/exchange.
• If the tags are missing or the item is not in original condition, return/exchange will not be possible.
• Returns are subject to quality checks before processing refunds.

✅ Refunds:

• Prepaid refunds are credited to the original payment method.
• Cash On Delivery ( COD ) refunds are processed via a pay-out link.
• Refunds are processed within 48-72 hours after successful pickup.

✅ Non-Returnable Items:

• Used, damaged, or altered products, missing packaging, tags, or freebies.
• Defective items not covered under warranty.

✅ Damaged/Wrong Product Received?

• For return/exchange, simply message "Return" or "Exchange" on our WhatsApp number and follow the instructions.
• Pickup within 2-4 business days; refund is processed once verified.

For more details, check our return/exchange portal or contact us! 🚀